How do I add a bank account (ACH) in Waypoint? – Navigator Help Center

Hint: To complete this set up, you will need your online bank account credentials.

Step 1: Login to Waypoint at waypoint.navigatortruckinsurance.com. If you don't already have an account, signup for a new account.

Step 2: Click the "Billing" tab, then click "Add payment method".

Step 3: Verify your bank account following one of the methods below.

Immediate Account Verification (5 Minutes)

Manual Account Verification (1-2 Days)

Click “Add a Payment Method"
Enter your email address, full name, and select your bank from the list provided.
When prompted, login to your bank's online banking website to verify your identity.

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Click “Add a Payment Method”
Enter your email address, full name, and select your bank from the list provided.
Click "Enter bank details manually instead".
Enter your bank routing number and account number. Click "Submit."
Click “Back to Navigator Truck Insurance Agency"
You will immediately receive an email from support@navigatortruckinsurance.com titled “Confirmation of direct debit authorization for Navigator Truck Insurance Agency” containing your banking information.

6. You will receive a second email from support@navigatortruckinsurance.com titled “Verify your bank account for Navigator Truck Insurance Agency” asking you to verify the deposit made by Stripe. Click the "Verify Deposit" link in that email and follow the instructions on the screen.

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